THANKYOU FOR SUPPORTING OUR FAMILY OWNED AUSSIE BUSINESS

Refunds

If you purchase through our Online Store and, for any reason, you are not satisfied with your purchase, we will happily provide you with a refund subject to the following conditions:

  1. You must notify us within 30 days from the date of delivery; and

      2.You must provide us with a satisfactory proof of purchase (such as the invoice or register receipt).

      3. You must return the product unused, in the original packaging with all tags and stickers still attached, in the merchandisable condition you purchased it in and including any documentation.

If you purchase any goods Instore, please choose carefully as we do not refund for change of mind. You are entitled to an exchange or credit note within 14 days of purchase if the purchase is returned in its original condition. 

All faulty products will be repaired or replaced. Please contact us directly if you find yourself in this position so we can help you. 

All refunds must be returned to the following address.

Shop 50. The Strand, 72-80 Marine Parade, Coolangatta QLD 4225

Please keep tracking information as we do not take responsibility for lost freight.