Boardwalk Boutique will happily provide you with a refund or exchange on your purchase however must abide by the following terms.

-We must be notified within 14 days of purchase if you choose to return the goods via email or phone. See ‘Contact Us‘ for this information.

-The goods must be returned to us in their original condition via Australia Post. Boardwalk Boutique will not be held responsible if you choose to send the goods unregistered.

-The customer is responsible for postage charges associated with returning/exchanging the goods.

-Your refund or exchange will not processed until the goods have been inspected and deemed acceptable. You will be notified via email as soon as the refund has been processed.

If you find you have a faulty product, please raise this with us as soon as the fault is found. Call or email for further instruction.